Customer Testimonials

I am very pleased with my LAVA Desk heater and can honestly say that it has transformed my comfort levels in my office.

We’ve gained an extended living room outside, completely changing how we live in the house.

I’m cosy and warm and don’t need to heat the whole house for the sake of one room!

I absolutely LOVE LOVE LOVE my new lava desk heater. A friend of mine recommended it and I was a bit apprehensive about it, given the price but most of all I couldn’t really grasp the idea of having a heater so close to my body (under the desk) without burning myself. Nevertheless, I purchased it and omg am I the happiest person ever! I was telling my friend the other day - this is by far the best purchase I have ever made, and I am not exaggerating! This is such a great invention. Thank you!!

It is so nice and toasty when I start working at my desk everyday.

My husband and I are constantly at each other’s throats about the heating. He likes it cool, and I love it warm(hot) and this heater has been a godsend. We don’t even need the heating on in the house because my desk heater is keeping me very nice and snug all day. 

Again, thank you for your excellent customer service as well Andrew. It has not gone unnoticed. I definitely recommend this product to everyone!

The LAVA Desk is nice and toasty. I turn it off each day I use it, but it’s nice to know it’s not a H&S issue if I were to forget. Nice and easy and works well...

We were very pleased with your help and input and will look to specify or include yourselves on any relevant schemes in the future.

Happy to report our infrared office heating is on, and it’s great! Many thanks to your installation Team – they were all lovely and very accommodating of us

The infrared heating system is unobtrusive and proved straightforward to install. More importantly, the office staff are delighted with their new environment.

ARC fitted a new infrared heating system to our Village Hall. The cost was extremely competitive, and we were very happy with the system

Our chairman consulted with you to plan a new heating scheme for the hall. You were very helpful and provided all the information that we needed. I am pleased to tell you that the system is now installed and working. Our electricians did a fine job and the result is just as we hoped. The units are neat, unobtrusive, silent and efficient. So far all of the hall users are delighted to be comfortably warm. Thank you for your advice and excellent service.

Thank you for the prompt and efficient handling of our village hall infrared heating project. We are very pleased with it. Thanks again and best wishes to you and the team at ARC Thermal.

I am pleased to say everything is progressing well with our new heating system

“ARC were brilliant at suggesting alternatives which the Diocese were eventually very happy with.” 

We've had a successful first 'real world' test of the system for today's Sunday school. A nice, chilly morning to test it out. Lots of happy (warm!) teachers and kids.

Can I just express our gratitude to the two installers who worked hard and cheerfully and left the hall clean and tidy.

Fan heaters had to be switched off during mass because of the noise … As the space was used more often, we needed something reliable and discreet that could warm both the air and the building fabric…ARC supported us throughout the approval process with the Westminster Diocese Historic Churches Committee…They provided all the information needed to confirm that infrared heating would have minimal impact on the building…The installation was well planned by Damian Deen. The team left the chapel spotless once the job was complete…The process from survey to installation and commissioning was straightforward, and the units work extremely well.